Below is a synopsis of the start up process:

  1. Plug It In: To function, the AVP battery pack cord must be attached to the AVP at all times. To attach, insert the metal disc at the end of the battery pack cord to the matching metal circle connection on the AVP. Align the small circle on end of the battery pack cord to the empty circle on headset connection and turn clockwise until it aligns with the closed circle. This should provide power to the AVP and turn it on.
  2. Put It On: Put on the AVP. You can customize the fit using the small adjustment disc on the right side of the AVP headband.
  3. Hands and Eyes Setup: Once the AVP is on, press the Left Button 4 times in a row to calibrate the AVP for your hands and eyes. The AVP will walk you through several steps that align the AVP with your specific eye and face shape. If you need more please click here for full instructions from Apple.
  4. Connect To WiFi: From the home screen in AVP, navigate to Settings, find your Wifi network, and get connected.
  5. Sign Into the App Store: The AVP is signed into an Immersion Rentals account for security reasons but is not signed into the App Store. From the home screen select the App Store Icon and sign in using your Apple ID. Once you sign in, you will have access to all your purchased subscriptions and Apps, which you can download and use (if compatible with the AVP) – for example, Apple TV, Apple Music, etc.

If you are having trouble, this set up document from Apple may also be helpful: https://support.apple.com/en-us/120144